Introduction
Before fully using Kizeo Forms, it is important to ensure that your technical environment meets the necessary requirements to guarantee an optimal experience.
Take a few moments to review these recommendations — it’s the best way to get started with confidence !
1. Mobile Application
Here are the prerequisites for using Kizeo Forms on a smartphone or tablet.
1.1 Compatible Devices
Android smartphones and tablets
iPhone and iPad running iOS
1.2 Required Configuration
Operating systems:
Android 9.0 or higher
iOS 17 or higher
Recommended RAM:
Although a minimum RAM amount is not specified, it is recommended to have at least 4 GB of RAM to ensure optimal app performance.
Required services:
GPS enabled (geolocation)
Notifications allowed
1.3 Internet Connection
Wi-Fi or 4G/5G mobile network recommended
1.4 Where to Download the App
Play Store for Android
App Store for iOS
📱 Summary for the Mobile App
Element | Recommendations |
Compatible devices | Android smartphones and tablets / iPhone and iPad |
Operating systems | Android 9.0 or higher / iOS 17 or higher |
RAM | 4 GB recommended for optimal performance |
Services to enable | GPS, Notifications |
Internet connection | Stable 4G/5G or Wi-Fi |
2. Web Interface
Here are the prerequisites for using Kizeo Forms on a computer.
2.1 Compatible Browsers
We strongly recommend using Google Chrome to access Kizeo Forms.
The tool also works with other modern browsers such as Mozilla Firefox, Microsoft Edge, or Safari, but slight display or performance differences may occur.
Recommended browser: Google Chrome (latest version)
Other compatible browsers:
Mozilla Firefox (latest version)
Microsoft Edge (latest version)
Safari (latest version on Mac)
💡Tip
If you notice visual differences or unusual behavior, try using Google Chrome first for the best experience.
2.2 Internet Connection
Stable Wi-Fi or Ethernet connection recommended
In case of restricted network access (corporate firewall), ensure that Kizeo Forms is not blocked.
2.3 Clearing Browsing Data
Clearing your browser’s cache and cookies helps prevent display or connection errors on Kizeo Forms.
We recommend doing this regularly, especially after a major site update or if you notice slowness.
How to clear browsing data :
Go to your browser settings → History → Clear browsing data.
🖥️ Summary for the Web Interface
Element | Recommendations |
|
Compatible browsers | Google Chrome recommended. Mozilla Firefox, Microsoft Edge, Safari (minor differences possible) |
|
Internet connection | Stable connection (Wi-Fi or Ethernet) |
|
🛠️ Additional Tips
Regularly update the mobile app and web browsers to ensure optimal compatibility.
Restart your app or clear your browser cache if you experience issues.
Check access permissions (location, storage, notifications) if certain features are not working.
📩 Conclusion
By ensuring that your device and connection meet these prerequisites, you can enjoy a smooth and trouble-free experience with Kizeo Forms, whether on mobile or computer.
If you have any doubts or technical difficulties, don’t hesitate to visit our Help Center or contact our Support Team — we are here to help.